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To help support social distancing measures, we're doing things a little differently. Admissions must now be booked for either a morning or afternoon slot. Once you have booked your slot, you may arrive at any time between the hours indicated below.
Open for bookings
Tuesday - Sunday
Plus Mondays during school holidays and on Bank Holidays
Last Admission at 12:00pm
Last Admission at 3:00pm
Easter Sunday, Christmas Day, Boxing Day and New Year's Day
Plus Mondays during term time
We also reserve the right to close without prior notice due to unforseen circumstances, including extreme weather conditions. Any such closures will be communicated through our social media channels.
Day Ticket Prices
Below are our current day ticket prices. Please note that all tickets must now be purchased in advance. Tickets are only eligible for same day re-entry within the time slot you have booked.
Two adults and two children
Terms and exclusions
All children under the age of 16 must be accompanied by a responsible adult (aged 18+).
Family Ticket discount valid on eligible purchases containing two adult (18+) and two child (5-17) admissions.
Family Ticket discount may not be used in conjunction with admission passes (including Annual Passes) or any other offer or promotion.
To qualify for student discount, a valid form of ID must be shown (e.g. NUS/TOTUM card)
Carers will be admitted at no extra cost with a paying dependent, subject to the provision of valid carer's ID (e.g. Access Card, NHS ID).
To qualify for same day re-admission, your original receipt must be retained. Valid on date purchased only.
We are proud to accept Tempo Time Credits.
The Time Credits scheme is an exciting initiative that rewards volunteering within the local community. In exchange for their time, participants earn currency that can be used to access a range of activities.
1 Time Credit can be exchanged for any day ticket.
Annual Pass Prices
All of our annual passes are valid for one year from the date of issue, making them a great way to follow our ongoing development and keep up with new arrivals. You'll be saving money too, as they pay for themselves from the fourth visit!
Terms and exclusions
All annual passes are valid for one year from the date of issue, until the expiry date shown on reverse of ticket. Each pass may be redeemed once per visit against the respective voucher entitlement. All children under the age of 16 must be accompanied by a responsible adult (aged 18+). For the purposes of this pass, an "Adult" refers to persons aged 18 or over; a "Child" refers to persons aged 5-17. Under 5s free irrespective of ticket(s) used. Once purchased, passes are non-refundable and have no cash value. Photocopies not accepted.
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